FAQ's
What is 'Plant Acquisition' and how long am I going to be paying for it?
When Valley Water District purchased the original water systems in 1994, money was borrowed for acquisition costs and funds were obtained via Public Works Trust Fund Loans to finance immediate needs to remedy the water systems. In 1998, the District closed on the sale of a 20-year bond and paid off loans and bank notes associated with the start-up of the District. Bond and Public Works Loan payments are made with monies collected from the Base Rate. Every property with a connection to a District water system is billed equally for the cost of the acquisition and ongoing improvements. Customers of water systems that joined the District after the initial start-up are billed similarly for costs related to the acquisition of their water system.
When is my payment due?
Payment is due on the 25th day of the billing month. Remaining balances after the 25th are considered delinquent and will incur a 10% late fee. Go to Billing Procedures to read the full billing policy or call the office at 253-841-9698 if you have any questions about your billing cycle or current balance.
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Who do I call to find buried utility lines?
Call 1-800-424-5555 or visit http://www.callbeforeyoudig.com at least 2 days before you intend to dig.
How many gallons are in a cubic foot?
There are approximately 7.5 gallons in a cubic foot. The 800 cubic feet per billing cycle, that is included in the Base Rate, translates to about 3,000 gallons a month or nearly 100 gallons a day.
Is my water fluoridated?
No. None of the six Valley Water District systems is currently treated with fluoride. (Except in the event that water is temporarily provided via a City of Tacoma Intertie).